Change of plans? Not to worry: if you cancel at least 24 hours in advance, we will happily offer you a full refund. Please note that for groups of six or more, cancellations must be at least a week in advance.
While a RadCity Step-Thru can take a 150 lb rider 30 miles with battery to spare, it’s not uncommon for people who don’t pedal at all to enjoy the ride so much that they go further than planned. If so, you can either pedal back or call us for an in-ride battery swap. We bill these swaps at $120 per hour drive time plus $100 for the battery, so we recommend planning appropriately.
There are a lot of variables (i.e. bike, the rider, the terrain, etc.), so be sure to call us for advice! We’re happy to make your ride as easy (or as difficult) as you’d like.
The maximum weight for the RadRunner is 300 lbs, RadRover and RadCity bikes is 275 lbs. The RadWagon has a total weight limit of 350 lbs, with a maximum of 120 lbs on the back. If you’re riding with kids, please note that the toddler seat is for children up to 40.0 lbs. The Hurley Layback Standard is 265 lbs.