Change of plans? Not to worry: if you cancel at least 24 hours in advance, we will happily offer you a full refund. Please note that for groups of six or more, cancellations must be at least a week in advance.

While riding an e-bike is easier than a standard bike, we still require that you know how to ride a bike.

Yes, you are required to wear a helmet when you ride our eBikes. A helmet is included in your rental fee or you can bring your own helmet.

While a RadCity Step-Thru can take a 150 lb rider 30 miles with battery to spare, it’s not uncommon for people who don’t pedal at all to enjoy the ride so much that they go further than planned. If so, you can either pedal back or call us for an in-ride battery swap.  We bill these swaps at $100 per hour drive time plus $100 for the battery, so we recommend planning appropriately. 

There are a lot of variables (i.e. bike, the rider, the terrain, etc.), so be sure to call us for advice! We’re happy to make your ride as easy (or as difficult) as you’d like.

No. We provide each e-bike with an ABUS Bordo Granit XPlus 6500 folding lock.

Our minimum age for solo riders on the electric bike is 16.

All riders under the age of 18 must have a waiver signed by a parent or legal guardian and be accompanied by an adult.

The maximum weight for the RadRunner is 300 lbs, RadRover and RadCity bikes is 275 lbs. The RadWagon has a total weight limit of 350 lbs, with a maximum of 120 lbs on the back. If you’re riding with kids, please note that the toddler seat is for children up to 40.0 lbs.

If you cancel at least 24 hours in advance, we will happily offer you a full refund. Please note that for groups of six or more, cancellations must be at least a week in advance.

Yes, every rider and passenger is required to sign their own waiver.  Anyone under the age of 18 must have a parent or guardian sign for them.

We check the weather forecast the night before to make sure that it will be safe to ride. If rain (light or heavy rain) is predicted, we will cancel your rental and offer you a full refund.

No restrooms at the shop. There are public restrooms at Rosecrans and the Strand, in addition, there are restrooms all along the beach bike path.

Please bring your driver’s license or ID, helmet (if you prefer to use your own helmet; helmets are required), water or water bottle, sunscreen and sunglasses.

No. Credit cards are the only accepted payment.

RadRunner is 65 lbs

RadCity Step Through is 65 lbs

RadRover Step Through is 71 lbs

RadWagon is 77 lbs

Our address is 3616 Highland Avenue, Manhattan Beach, California. We are directly across from Pancho’s front door.